DriveRisk Australasia Pty Ltd (ACN 113 677 473) (“we”, “us” or “our”) know that our use, collection and protection of your personal information is important. We respect your personal privacy, your personal information and privacy and are committed to keeping your personal information safe.
This policy applies to customers, potential customers, suppliers, service providers, dealers, contractors, potential employees, employees of customers or employees of potential customers and temporary staff.
We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy principles (“the APP’s”).
Kinds of Information we collect and hold
We collect information reasonably necessary for or directly related to our functions and activities. The types of personal information we collect includes but is not limited to your:
How we collect your personal information
We only collect personal information by lawful means and obtain your information in different ways that include but is not limited to:
How we may use your personal information
Whilst rendering our services and doing our day to day business, we may disclose your personal information to third parties outside our organisation, including but not limited to:
Cross border disclosure
During our daily business activities and those of our related and associated entities and service providers, your personal information may be transferred, accessed, processed and or stored in various countries within Africa, Europe, North America and Australasia, but normally in North America, India or South Africa. We currently use servers hosted by Lytx Inc. and is housed in the United States of America. Lytx’s staff in the USA and DriveRisk’s staff in Australia and South Africa have access to this information for support, troubleshooting and analysis purposes. We may also provide video review and reporting services by DriveRisk’s and Lytx’s staff located in Australia, USA, South Africa or India. Where work is being undertaken on our behalf, this occurs under conditions of confidentiality and may result in your personal information being transferred, accessed, processed and or stored in various countries for the purposes of service delivery to you or you employer. Prior to disclosing personal information to overseas recipients, we will take all reasonable steps to ensure that the overseas recipient adheres to the Australian Privacy Principles.
How you May Access or Seek the Correction of Personal Information Held by Us
You may access or seek the correction of any Personal Information held by us by contacting our offices using the contact details available at our website www.driverisk.com or by written request forwarded to:
The Privacy Officer
PO Box 3618,
Robina Town Centre QLD 4230
How You May Complain about a Breach of the APP’s by Us
If at any stage you feel we have breached the APP’s in our collection, use, disclosure, storage, security, management or disposal of your Personal Information, you may lodge a complaint with our Privacy Officer using the contact details available on our website www.driverisk.com.au
We are committed to protecting your privacy and as such we treat all complaints very seriously. Our Privacy Officer will address your concerns with our company directors and contact you to ensure you are satisfied with our proposed resolution. If we do not respond to you within 30 days or you are not satisfied with our response, you are entitled to lodge a “Privacy Complaint Form” with the Office of the Australian Information Commissioner. Copies of this form and details relating to lodgement are available at www.oaic.gov.au/privacy/making-a-privacy-complaint.
Anonymity and Pseudonymity
You are entitled to provide your personal information to us without identifying yourself or through the use of a pseudonym, unless:
In these circumstances we reserve the right to not provide services to you unless you identify yourself when providing your personal information.
Copies of this Policy are available free of charge upon request.